Terms of Service

By completing and submitting the order form you agree to be bound by and are becoming a party to the current agreement.

Delivery

The completed order form is the set of directions that will be followed by our writers to provide a digital research/writing service that will be delivered by electronic mail at your e-mail address as well as via direct download off our site. The login information to your secure personal account shall be provided upon validating your billing details. We offer the free direct download feature that allows downloading all project files directly from your personalized account (Customer Service Area)

Terms of Use

You agree that the written material produced by EssayHelpPros.com represents a model work that should not be submitted for academic credit "as is". You may use the work for further research or may edit it to match your writing style, level and vocabulary. We do not guarantee any specific letter grades or any other form of academic approval and can only guarantee to provide quality work based on the original order description.

Deadline

Should we have difficulty meeting your specified deadline, we will contact you prior to the deadline to request an extension, or discuss a discount or other form of compensation suitable to both parties to reach an agreement (partial refund, discount, etc.). While minor delays in delivery do not constitute grounds for a full refund, we will do our best to reach an agreement with the buyer by means of discounts or other forms of partial compensation. Minor delays in delivery do not constitute grounds for a full refund

Content

We shall complete your project based solely on the instructions supplied in the order form. The writer will be responsible for meeting all the instructions. We shall not be responsible for processing additional instructions not included in the original project description. Such requests may still be accomplished as a onetime courtesy at the sole discretion of the writer. Minor content problems do not constitute grounds for a full refund

Plagiarism

The content is written from scratch by a competent writer and contains no plagiarism. All quotes and other people's ideas shall be properly documented using the specified citation style. It is our guarantee that direct quotes shall not take more than 20% of the content, unless specifically requested by the buyer. Should the buyer find two or more straight sentences (not quotations, at least 20 words total in a straight sequence) copied from another source verbatim WITHOUT PROPER CITATION, we will offer you either a complete rewrite or a refund. Please note that plagiarism reports of Turnitin or similar programs with the overall score of less than 35% do not constitute sufficient grounds for a refund.

Revisions/Rewrites

1. The company guarantees to adequately meet the original requirements set forth by the buyer. Should our writer overlook some guidelines, the buyer will need to file a revision request through the company's site (Support Center) and the writing shall be corrected free of charge, unless the request is beyond the original project description. The revision shall be delivered promptly. We reserve the right to reject the revision requests submitted after 14 days from the moment of completion. If the revision request is beyond the original project description, the buyer will have to submit a new order (EDITING) or contact the company regarding some extra compensation.

Customer Satisfaction Guarantee

If you are dissatisfied with the service provided by our company, we will have the work revised, corrected or rewritten until all the initial requirements are adequately followed. If there are some minor issues, you can request a revision and have the work corrected promptly and free of charge. The buyer can also request a different writer, if there is a valid concern. The company will revise or rewrite the project free of charge until the work fully meets the original order description. Mere dissatisfaction with the service does not constitute grounds for a full refund.

Refund Policy

If the completed work does not adequately meet your initial instructions after 5 rounds of revision, you should contact our support center with a detailed complaint summarizing all the problems and shall be entitled to a refund.

While minor delays in delivery and minor content problems do not constitute grounds for a full refund, we will do our best to reach an agreement with the buyer by means of discounts or other forms of partial compensation.

Confidentiality

We can guarantee that no information related to your using our service will ever be distributed to any third party without your consent. The company guarantees not to reuse or resell the works produced for the clients, and the company's staff writers are bound by the same agreement.

Contact and Dispute Resolution

Should you be dissatisfied with the service provided by the company, you agree to always contact the company first for direct resolution. The company should be contacted through Live Chat or by submitting a support ticket through our Support Center. If you have not been able to reach an acceptable solution after 14 days since the time of your first contact via the aforementioned communication channels, you may contact other organizations for assistance. However, failure to contact our company directly before initiating a charge back shall be considered a breach of contract and shall be disputed accordingly.

Please keep in mind the following points while submitting a refund request:

Should you be dissatisfied with the service provided by the company, you agree to always contact the company first for direct resolution. The company should be contacted through Live Chat or by submitting a support ticket through our Support Center. If you have not been able to reach an acceptable solution after 14 days since the time of your first contact via the aforementioned communication channels, you may contact other organizations for assistance. However, failure to contact our company directly before initiating a charge back shall be considered a breach of contract and shall be disputed accordingly.

  1. In accordance with the agreement, we can review your refund request only if you have already had at least 5 rounds of revision. If you have not had 5 revisions/rewrites, you cannot request a full refund.
  2. In accordance with the agreement, the buyer cannot accuse the company of plagiarism and request for a refund based on the results of some plagiarism test without providing the exact sources of plagiarism.
  3. In accordance with the agreement, our inability to meet the original deadline does not constitute sufficient grounds for a full refund, unless we fail to contact you
  4. We only follow the original guidelines submitted with the order. Our writers are not liable to complete revision requests that are beyond the boundaries of original instructions. Thus you may request a free revision only if our writer failed to address some specific instruction.
  5. Our writers are not liable to modify the project based on your professor's feedback. Moreover, we do not guarantee any specific letter grades or academic approval.
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